Tata Nexon

Hyderabad Nexon EV Fire CaseAs there are technical complexities in the case, the order given by the district consumer commission could be challenged in a higher court
This case relates to a Nexon EV that had caught fire last year in 2023. The complainant, Mr. Jonathan Brainard, living in Hyderabad, had sought a full refund, citing alleged defects in the Nexon EV. After hearing both sides, the district consumer disputes redressal commission of Hyderabad has ruled in favour of the complainant.
Allegations made by the complainant
According to the complainant, he had chosen Nexon EV, as it was rated as one of the safest cars in India with 5-star rating in Global NCAP crash tests. Moreover, the Nexon EV promises optimal comfort, convenience and reliability. While the initial experience was good, the complainant started facing issues within 11 months of using the car. The complainant mentions that the car won’t run even when the battery was showing 18%. Moreover, the normal drive mode could not be engaged. This occurred a couple of times.
Hyderabad Nexon EV Fire Case
At the Tata Motors authorized dealer and service centre, it was found that the HV (High Voltage) battery pack was depleted. A replacement was ordered, but it took more than a month. During this time, the owner was asked to drive the Nexon EV without letting the battery charge drop below 50%. When the replacement battery arrived, the complainant was notified that it was a refurbished HV battery pack and not a new battery pack. Since the car was still under warranty, the complainant was expecting a new battery pack. But that was not the case.
The fire incident occurred around 12 days after installing the refurbished battery. While driving, the owner heard a loud noise originating from somewhere under the car. In a state of panic, the complainant lost control of the steering. The car first collided with a stationed motorcyclist and eventually slammed into a tree. The owner came out of the car and noticed that a fire had started and was spreading. Due to this, all other doors of the car had malfunctioned and were locked shut. In this incident, the Nexon EV was completely destroyed in the fire.
Response from opposite parties
In this case, the opposite parties include Tata Motors, Tata Motors Passenger Vehicles and the authorized dealer and service centre. The lawyer representing the opposite parties stated that the fire in this case was caused due to external factors. It was claimed that the accident with the motorcycle or a short circuit in the wiring caused by the collision is likely to have started the fire. Referring to the telematics data analysed by the service centre, it was claimed that there was nothing wrong with the battery or other parts of the Nexon EV.
Data related to steering wheel movement, speed, application of brakes, etc. indicated that the fire occurred after the collision and not due to any defect in the car itself. For the loud bang the complainant had heard, the opposite parties said that it could come from any external reasons. It was also pointed out that the vehicle had covered more than 24,000 km in a span of around 14 months. This indicated that the vehicle was roadworthy and not defective, as claimed by the complainant.
The court order
After hearing both parties, the consumer court has ruled in favour of the complainant. In their opinion, the court concludes that the said car has a manufacturing defect. The court also points out that the actions of the opposite parties reveal unfair trade practices and deficiency in services. The court has ordered the opposite parties to pay the following compensation.

Refund Rs 16,95,000, which is the original cost of the vehicle.
An interest of 9% is applicable on the outstanding amount, till the date of realization.
Rs 2,50,000 to be paid for causing mental agony, physical trauma and inconvenience to the complainant. This amount also covers the treatment cost of and compensation paid to V. Balanarasaiah, the motorcyclist involved in this accident.
Rs 10,000 to be paid as the costs incurred by the complainant. More

Tata Curvv Delivery – Devendra Kumar GuptaTata Curvv EV version has been launched first – Will be followed by its internal combustion engine (ICE) variant set to launch on 2nd September 2024
Tata Motors, currently with the largest portfolio of electric offerings that include the Nexon, Punch, Tiago and Tigor, have expanded this lineup to also include the Curvv EV. Launched on 7th August 2024, the company opened order books for this electric SUV coupe on 12th August. While test drives of the coupe SUV began from 14 August, deliveries of the Curvv EV have now commenced from 26th August 2024.
Tata Curvv EV Deliveries Start
Piyush Nashine has shared video on social media, taking delivery of the first batch of Tata Curvv EV. It is being presented in three variants of Creative, Accomplished and Empowered+ variants across two battery packs of 45kWh and 55kWh. It is priced from Rs. 17.49 Lakh and goes upto Rs. 21.99 Lakh (Introductory, ex-showroom prices). It is presented in five colour options of Virtual Sunrise, Pure Grey, Pristine White, Flame Red and Empowered Oxide.
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Boasting of a SUV-coupe body style, India’s first in this segment, the Tata Curvv EV shows off Tata’s latest design language. The new Curvv receives some outstanding features and on board equipment to the extent that many customers who were thinking of placing orders for Nexon EV have turned their attention to the Curvv EV.
In terms of exterior features, the new Curvv EV gets a closed off front grille, split LED headlamps with LED light bars in the front and connected LED tail lamps. It also receives flush door handles, 18 inch dual tone alloy wheels and a sloping roofline. Its interiors feature some innovative features with ventilated leatherette seating, 10.25 inch fully digital instrument cluster, 12.3 inch touchscreen infotainment system, touch controls for AC vents, ambient lighting and automatic climate control.
New Tata Curvv EV
It also gets a 9 speaker JBL sound system with a 320W subwoofer, wireless phone charger, large panoramic sunroof and four spoke steering wheel along with a gesture enabled powered tailgate. In terms of safety, the new Tata Curvv EV boasts of Level 2 ADAS suite with 20 features. It also receives 6 airbags as standard, parking sensors at the front and rear, 360 degree camera and electronic parking brake.
Powertrain Options, Range and Performance
Tata Curvv EV receives two battery pack options. There is the 45 kWh battery pack along with an electric motor offering 150 hp power and 215 Nm torque while the 55 kWh pack with electric motor makes 167 hp power and 215 Nm torque. These two packs offer a claimed range of 502 km and 585 km respectively.
Charging is via a fast 70 kW DC charger which takes around 40 minutes to charge the Curvv EV from 10% to 80% while a 70 kW AC charger could take 6.5 hours to charge the smaller 45kWh battery pack upto 100% and close to 8 hours for the 55 kWh battery pack. More

New Tata Curvv EV – Voyager AamirKey attractions driving Nexon EV customers towards the Curvv EV include its larger cabin and boot space and a distinctive, sportier profile
In the automotive space, arrival of new products is always a threat for existing models. A relevant example is Tata Curvv EV that is presenting challenges for its own sibling, the Nexon EV. According to a report, many customers who were earlier thinking about Nexon EV are now looking to upgrade to Curvv EV.
Nexon EV buyers upgrading to Curvv EV
Tata dealers say that the majority of customers who had made a booking for Nexon EV are now looking at the Curvv EV as an upgrade option. The same applies to customers who were thinking about buying a Nexon EV. Interestingly, the opposite is also happening. In some cases dealers are pushing customers to buy Curvv EV over the Nexon EV.
Tata Curvv EV – Sloping Coupe Roofline
This is especially true for folks who were interested in buying the higher variants of Nexon EV such as the top-spec Empowered + LR. This variant is equipped with a 40.5 kWh battery pack and offers a certified range of 465 km. Nexon EV Empowered + LR variant is available at an ex-showroom price of Rs 19.29 lakh. Depending on the city, the on-road price is slightly more than Rs 20 lakh. As a discount of Rs 1.50 lakh is currently applicable on this variant at most locations, the final on-road price comes at around Rs 19 lakh.
Preferred upgrade option
Users who were interested in the higher trims of Nexon EV are now looking to upgrade to the Curvv EV. Based on demand, it appears that the most suitable upgrade option is the mid-spec Curvv EV Accomplished 55 variant. Ex-showroom price is around Rs 19.25 lakh, whereas on-road price is approximately Rs 20.20 lakh. As is evident, the pricing is close to that of the top variant of Nexon EV. Equipped with a 55-kWh battery pack, Curvv EV Accomplished 55 variant offers a range of 585 km.
Tata Curvv EV Boot Space
Many Nexon EV buyers are also looking to upgrade to the Curvv EV Accomplished 45 variant. This has a 45-kWh battery pack and a certified range of 502 km. Ex-showroom price is Rs 18.49 lakh, whereas on-road works out at around Rs 19.50 lakh.
Buyers willing to sacrifice on features
Even though the pricing is quite similar for Nexon EV top variant and Curvv EV Accomplished variant, the latter misses out on various features. For example, Curvv EV Accomplished does not get the 12.3-inch touchscreen infotainment system, ventilated front seats, sunroof, front parking sensors and a 360° surround view monitor. Nexon EV top variant has all these features.
People are willing to sacrifice several of the premium features, as they are more interested in the larger cabin and boot space available with the Curvv EV. Moreover, Curvv EV has sportier styling and an eye-catching profile.
Enquiries at dealerships reveal that the most in demand Curvv EV variant is the Empowered + (ADAS). Majority of bookings have been made for this variant. It has a waiting period of around 2 months. Ex-showroom price of Curvv Empowered + variant with ADAS is Rs 21.99 lakh.
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2023 Nexon Electric teasedThe new Tata Nexon EV will undergo a transformation in the model lineup and trim lineups like its ICE counterpartTata Motors is bringing Nexon EV to the modern era with its first facelift. It features similar body panels as ICE Nexon facelift unveiled yesterday. However, Tata is offering more visual oomph with Nexon EV than its ICE counterpart as seen in the latest teaser. It is now called Nexon.ev. Tata will unveil 2023 Nexon EV on 7th September, while launch will happen alongside 2023 Nexon on 14th September.2023 Tata Nexon EV TeasedNexon EV is the vehicle that popularised electric cars in India. Till that point in time, India was familiar with just a couple of electric cars with much to be desired in performance, appeal and range department. One can say Nexon EV single-handedly changed EV landscape in India and even popularised the genre.2023 Nexon Electric teasedJust like its ICE counterpart unveiled yesterday, Nexon EV will feature a similar design theme inspired by Curvv concept. This is not surprising as current Nexon EV shared almost every single design aspect with its ICE counterpart. But, Tata is bringing visual differences between Nexon ICE and EV models.This visual change is in the form of a new LED DRL pattern. In ICE Nexon facelift, LED DRLs have a split approach. In this sense, they aren’t connected. However, Nexon EV will feature a connected design LED DRLs at the front. This will be the key visual difference between Nexon ICE and EV models.[embedded content]These DRLs have dynamic functions too, emerging from the middle and flowing towards the ends. A similar dynamic function is present with LED tail lights as well, as seen in the teaser. Sort of a welcome function, seen in much higher-end cars. This might just be a visual trick, but significantly enhances the premium quotient.2023 Nexon Electric teasedWhat to expect from Nexon EV facelift?Mechanically (or rather, electrically), Nexon EV facelift will remain identical to the current model. The same 30.2 kWh and 40.5 kWh battery pack options with Prime and Max models will continue duty along with their respective motor configs. Range figures are likely to stay put as well – 312 km with Prime and 453 km Max.However, there will be an overhaul in the trim lineup Just like its ICE counterpart. So, Nexon EV Prime and Nexon EV Max will be renamed to Nexon EV MR (Medium Range) and Nexon EV LR (Long Range) respectively. Similar to Tiago EV’s lineup. Other than DRLs in the front, Nexon EV could feature different wheel designs too.2023 Nexon Electric teasedTrim levels with both MR and LR models will align with what Tata is offering with ICE Nexon facelift – Smart, Pure, Creative and Fearless. With S variants with a sunroof and + variants with optional kit. Features like the new 10.25” touchscreen with wireless Android Auto and Apple CarPlay, 10.25” fully digital and configurable instrument screen, the new touch and toggle based HVAC controls, two-spoke steering wheel with illuminated logo, ventilated front seats will be similar to ICE Nexon. More

Tata Nexon EV breaks down on delivery dayAlthough such cases are rare, the one at the receiving end is bound to experience a lot of anger and frustrationWhen things don’t work out as expected after taking delivery of a car, the trust that one has in the brand is deeply shaken. A Tata Nexon EV owner in Ahmedabad had to go through a similar experience recently. As the matter has not been resolved as per the expectations of the owner, he has shared his experience on his Twitter handle. Hopefully, all stakeholders should be able to come to an agreeable solution in the coming days.Nexon EV breaks down after deliveryAccording to the owner, he had taken delivery of Tata Nexon EV from Progressive Cars in Ahmedabad on July 14, 2023. The owner has mentioned the time of delivery at 1:30 PM. After taking delivery, the owner drove the car for around 15 to 20 km. At around 11 PM on the same day of delivery, the vehicle experienced a breakdown. The owner has posted an image of the car’s instrument console, which shows a ‘Critical Alert’ notification. The message also asks the user to contact the service centre.Tata Nexon EV breaks down on delivery dayThis sudden breakdown was surprising, as the battery indicator was still showing an available range of 201 km. The notification did not provide any more details. As there was nothing the owner could do to fix the issue, the car had to be towed to the car dealer workshop. The next day, the dealer informed them that they had identified and fixed the issue. The problem was with the PSA, which had to be replaced.Owner demanding new car or full refundAlthough the problem has been fixed, the owner does not want to keep the car anymore. He has stated that he does not want to drive a car that developed problems in just 10-11 hours after taking delivery. For the owner, it is more of a psychological issue than anything else. It happens when one’s expectations are shattered.Tata Nexon EV breaks down on delivery dayThe Tata dealership had tried to assure the owner that there is no longer any issue with the car. They even offered extra perks and benefits and requested the owner to take delivery. But the owner has refused such offers and insists on a new car or full refund.As of now, the car is parked at the dealership and waiting for the owner to take delivery. It appears to be a stalemate, even after more than 20 days of the breakdown incident. Tata Nexon EV comes with 8 years / 1.6 lakh km of battery and motor warranty. This is good enough to ensure complete peace of mind for users.It remains to be seen how things work out in this case. It will be tough for the dealership to provide a new car or issue a refund, as the delivered car will then instantly become a second-hand car. Users can probably look at the bigger picture and ignore small issues and obstacles that may come along the way. More