Ola Electric

Ola had recently issued a recall over the quality issues of the front fork of their electric scooterOla Electric Scooter Stunt
Ola Electric had recently issued a voluntary recall of their scooter. This was in a response to multiple front fork breakdown cases reported across the country. Customers got a beefier front fork unit equipped for free. This new fork is said to withstand extreme conditions. Ola Electric mentions the new fork has a “much higher” FOS (Factor Of Safety) too.
Ola Electric has now shared a stunt video of their electric scooter, in an attempt to demonstrate toughness of its new front fork. In the video uploaded on Ola Electric, six people squeezed onto an Ola S1 scooter and rode it on uneven terrain for a brief period. Is this the right way of demonstrating strength of front forks?
Ola Electric Scooter Stunt
It seems that automakers are taking a rather offensive route to counter criticism. We saw Mahindra Scorpio N subjected under a waterfall to show durability of its sunroof. Now we see Ola taking a similar route. No explanation was given to customers regarding do’s and don’ts in both cases.
Speaking about the latest Ola electric scooter stunt with 6 people on board, all of them wore helmets. This stunt didn’t involve a public road. All individuals involved in this stunt seem to be teenagers. If you can’t spot the 6th person, he is sitting on the floorboard. You’re welcome. At the end of the video, Ola flashes a hashtag – #BuiltToPerfection.
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In this 17-second video, we can see an Ola S1 scooter almost slammed to the ground. And still manages to traverse uneven and varied terrain. Ola Electric CEO Bhavish Aggarwal took to Twitter to showcase the strength of its new front fork. He tweeted “Wow! The toughest stress test I’ve seen of any scooter till date. Ola S1 is a beast.”
Ola Electric Stunt – 6 people on board
Is a brief load like this equivalent to months or years of real-world usage with unfavourable road conditions? No. But the scooter did manage to hold on to its own against 6 young individuals. Proper comparison between old and new forks showing results of load tests, stress tests, bend tents, twist tests and compression tests would have made it more professional.
Ola Front Fork Issue
There have been multiple front-fork failure reports on Ola Scooters. This is a serious potential hazard and could very well lead to casualties, if unlucky. Single-sided fork lends a photogenic aspect to the scooter’s right side. Customers were hoping to get twin fork setups like on Ola S1 Air as part of the free-of-cost voluntary recall. That isn’t the case and Ola has issued a stronger single-sided front fork unit instead.
Durability reports of this new fork, in the long run, are yet to come. Also, FOS is an engineering term. Most products in India have much higher FOS anyway. That’s how a 1-tonne rated truck carries almost twice the load and a commuter motorcycle can take up to 3 times its intended load. More

Thief-Thwarting Tech: How GPS Tracking Outsmarted Some Not-So-Smart Crooks out to steal a Ola scooterOla Electric Scooter Stolen – Found using GPSMoving to a new place is never easy. For Anjali Pal, it turned into a nightmare when she fell victim to a packers and movers company fraud. She had booked her luggage through the company while shifting from JDH (Jodhpur) to DDN (Dehradun). Only to later discover that the company was trying to transport her Ola scooter to another state without her knowledge.Fortunately, the fraudsters overlooked one crucial detail – Anjali’s Ola scooter is equipped with GPS/Location tracking. While they had executed the theft, GPS was silently doing what it does, transmitting the scooter’s location to Ola’s servers in real-time. After almost a month, Anjali has been re-united with her scooter. Well done everyone. Hat tip to automotive enthusiast Tusharr Makwna for sharing this update.Ola Electric Scooter Stolen – Found using GPSWhy GPS/Location Tracking Should Be a Must-Have Feature in Your Electric ScooterIt didn’t take long for Anjali to realize that something was amiss. She reported the theft to the local police and filed an FIR. However, her communication to Ola on Twitter requesting them to track the scooter is dated on April 11, 2023. She even contacted Ola on all possible email ids. As she continued to request help online, by 12th April, her Ola’s charge was down at 40 percent.The team at Ola proceeded to provide regular location updates, which helped the police in their investigation. Thanks to location updates, the police were able to catch the fraudsters swiftly. Anjali was overjoyed. And again took to Twitter to express her gratitude to Ola and the police officers for their swift action. All in a day’s work. A good day for all. Well, not so much for the thieving party.I GOT MY OLA SCOOTER BACK? special thanks to @OlaElectric @ola_supports @bhash they provided us the ola location several times.And special thanks to the sub inspector @SulochanaJaat and rajendra sir posted in basani police station jodhpur @CP_Jodhpur @JdprRuralPolice https://t.co/qxH3AERtk1 pic.twitter.com/DnfYeylXLD— Anjali Pal (@anjalipal8477) April 13, 2023This incident serves as a reminder that we need to be vigilant. And do thorough research before trusting anyone with our belongings or money. It’s essential to take extra precautions when dealing with packers and movers, as they have access to our most valuable possessions.GPS Tracking: The Unsung Hero of Electric Scooter Theft PreventionFortunately, modern technology like GPS tracking can be a lifesaver in such situations. Many electric scooter manufacturers offer GPS tracking as a feature. This allows owners to track the location of their scooter through a mobile app.If your electric scooter is equipped with GPS tracking and it gets lost or stolen, you can contact the manufacturer or service provider to report the loss. Also request assistance in locating it.Smart Scooters, Smarter Tracking: How GPS Location Tech Can Foil TheftIt’s important to note that GPS tracking is not foolproof. There may be certain limitations on the ability to locate a lost or stolen scooter. For example, GPS signals can be blocked by buildings or other obstructions. Accuracy and reliability of tracking may vary depending on quality of the signal and network strength.It’s important to note that the manufacturer or service provider may have certain limitations on their ability to locate a lost or stolen scooter, such as legal restrictions or privacy concerns. Therefore, it’s always a good idea to take additional steps to protect your scooter, such as locking it up securely and parking it in a safe and visible location. Stay vigilant, and take advantage of the technology available. More

With launch of affordable versions of its S1 electric scooter, Ola has been able to register strong growth in salesImage – OLA OWNERS KERALAOla Electric ended the financial year 2022-23 on a positive note, emerging as the bestselling EV manufacturer in the country. It is also the one to register the fastest growth in electric two-wheeler segment. Ola is India’s largest electric two-wheeler manufacturer, with an annual production capacity of 10 million units.Ola’s highest sales was in March at more than 27,000 units. The company has been outpacing rivals in monthly sales since September 2022. Ola commands a market share of more than 30%. It’s a significant achievement, considering the vast number of competing brands in electric two-wheeler space.Ola aims to end ICE-age soonOla has been pushing the idea of ending ICE-age, which may seem a bit overambitious at times. However, at the rate the company is growing, the end of ICE-age may come sooner than expected. Apart from Ola, other electric two-wheeler manufacturers have also registered strong growth throughout FY 2022-23. Biggies like Honda have plans to launch multiple new EVs in coming years. Such developments will trigger greater adoption of electric scooters and motorcycles.Talking about Ola Electric, the company has had its fair share of teething troubles. Numerous issues have been reported since the launch, although Ola has worked to resolve them. A key reason for Ola’s strong growth in recent months could be the availability of affordable variants. For example, Ola S1 Air with 2kWh battery and 85 km range is available at a starting price of Rs 84,999. This closely matches the pricing of other mainstream OEMs such as Hero Electric. Moreover, Ola’s entry-level models probably have the best-in-class features.Ola S1 Pro Price Cut – April 2023Another reason for Ola’s growth could be its focus on opening experience centres across the country. The company recently opened as many as 50 experience centres in a single day. As of now, Ola has more than 400 experience centres across the country. Users can avail a wide variety of services at these experience centres. As per data available with the company, around 90% of Ola users are located within 20 km of an Ola experience centre.Ola S1 Pro lowest price everOla recently announced a price cut for the top-spec Ola S1 Pro electric scooter. It is now available at a starting price of Rs 1,24,999. This is the cheapest price ever for Ola S1 Pro. It is a limited time offer, valid till April 16th.Ola S1 Pro offers a comprehensive range of features and has one of the highest range in its class. The scooter has peak power output of 8.5 kW and peak torque of 58 Nm. Certified range is 181 km whereas top speed is rated at 116 kmph. In Hyper mode, Ola S1 Pro can achieve 0 to 60 kmph in 4.5 seconds.Ola expects to register strong growth in the future as well. It will continue to focus on expanding its footprint across India, maintaining high quality standards and improving customer experience. More

Ola testing ADAS tech for its scooter lineup might come off as overkill for a city scooter, but will be useful to deal with chock-a-block trafficOla Electric Scooter ADAS TestingThere seems to be a theme that most 2W EV manufacturers are following. This theme is a culmination of two different things. One is a distinctive design and the other is a bucket load of features with respect to regular ICE 2W vehicles we are familiar with. This theme is immediately evident too as almost all manufacturers are following it.Ola follows it too. It has a distinct retro-futuristic design that screams EV. In terms of features, helpful or gimmicks, Ola has a plethora of them that regular ICE scooters just miss out on. Now, there is a new feature under testing which is an absolute novelty in 2W vehicles. It is ADAS and is teased by CEO Bhavish Aggarwal on Twitter. Let’s take a look.Ola Electric Scooter ADAS TestingOla Scooter ADAS Tech Testing Starts – Launch Expected SoonCurrently, there are just a handful of 2W vehicles with ADAS tech onboard. These are the creme-de-la-creme of motorcycles commanding more than just a kidney. In scooters, this is unheard of. Even in big buck touring scooters, manufacturers haven’t bothered with offering ADAS and enthusiastic CEO of Ola Electric, Bhavish Aggarwal has teased it on Twitter.Yes, we’re talking about the same ADAS tech which is currently the hottest thing in the 4W vehicle realm. Most recent vehicle to launch with ADAS in India is Hyundai Verna, Tata Safari and Harrier and Honda City facelift. We’re not yet sure what Ola is trying to accomplish in terms of functionalities with its ADAS tech, but it is coming, nonetheless.Will share more in a tech demo soon! pic.twitter.com/8GVirNMOAP— Bhavish Aggarwal (@bhash) March 18, 2023In a video posted by Aggarwal, we can see an Ola test mule trundling around in Bengaluru city traffic. Only, this is equipped with a camera at its front and a digital display, replacing its left ORVM housed inside a weather-proof case. On the screen, we can read OpenADAS, which might be the name of this project internally.The system is found tracking objects in real-time and also monitoring test mule’s speed in relation to traffic. Even though ADAS might come off as overkill for a city scooter, Bengaluru’s chock-a-block traffic might suggest otherwise. We can see it being a useful safety net to glide through traffic with minimal rider inputs.Ola is highly likely to be using camera-based ADAS tech, something similar to Honda’s Sensing suite found in the City sedan. To enable ADAS to have adaptive cruise control, Ola needs to have an actuator for brakes as well for emergency braking. Or engineering a stronger regen, bringing the scooter to a complete halt might come off as less complicated as well. It is not yet sure whether existing customers can retrofit this on their scooters, but we have to wait for Ola’s tech demo.Ola front forks upgrade post recallFront Single-Sided Forks ReplacedOn the onslaught of front suspension break-downs, Ola has issued a voluntary recall. Replacements of said single-sided front forks are currently underway. It was earlier speculated that Ola would replace it with a double-sided fork, found on Ola S1 Air, but this doesn’t seem to be the case. They are getting replaced by updated single-sided forks. More

Ola Electric offers a range of accessories that includes scooter cover, chargers and apparelOla Electric Scooter Centre StandBased on market feedback, Ola Electric had recently introduced new accessories such as buddy step and centre stand. As Ola does not have any dealerships, users need to order these online from the company’s website. Ola has now started shipping these accessories.While the centre stand costs Rs 999, the buddy step is priced at Rs 1,999. The buddy step seems expensive, as a similar side step offered by Honda for Activa costs Rs 915. Hero MotoCorp’s side step is even cheaper at Rs 885. Ola scooter cover and t-shirts are priced at Rs 999.Ola Electric Scooter Buddy StepOla buddy step and centre stand – Official AccessoriesInstallation of buddy step and centre stand has been done in a seamless manner. The buddy step or side step is made from cast aluminium. It has high tensile strength and should be able to resist things like corrosion. Both the buddy step and centre stand are offered in black colour.The centre stand is made from tubular steel and is designed to have a long service life. A centre stand is better suited for Indian conditions, where finding parking spaces is often a challenge. A scooter parked on the centre stand takes less parking space in comparison to a side stand.Ola Electric Scooter Centre Stand and Buddy StepOla’s centre stand also takes care of issues reported with the side stand. In some cases, users had reported breakage of side stand after a few months of use. The side stand may be good enough to support the weight of the scooter. But it may not be designed to take additional weight such as someone sitting on the scooter with the side stand engaged. The centre stand is expected to fare better, as it is made from tubular steel.While the factory-fitted side stand comes with a sensor, the centre stand does not have any such feature. With the side stand engaged, users get a message on the dash that the stand is open. The scooter will not move unless the side stand is retracted. Such a feature is not required with the centre stand, as the scooter will already be in an unmovable position with the centre stand engaged.Ola beset with problemsBased on market feedback, Ola has been working to introduce the necessary updates to its scooters. A few days back, Ola had announced a voluntary recall of the front suspension system of S1 electric scooter. Multiple users had reported breakage of front suspension system. As per the voluntary recall, Ola will be fitting a new front fork on all affected scooters. This upgrade will be provided free of cost.Ola Electric Scooter Centre StandOla’s voluntary recall process for replacement of the front fork will commence from March 22. Users will be contacted individually and informed about how to proceed with the recall process. Users can also contact their nearest Ola Experience Centre or service centre for details.Source More

Ola Electric Recalls Ola S1 Scooter Front Suspension System – Commitment to Customer Safety
Ola Electric Scooter Suspension Recall
Ola Electric has today announced a voluntary recall of its Ola S1 electric scooter front suspension system. This recall announcement was much awaited, and often suggested by customers. It comes after a number of incidents where the front suspension broke.
Upgrading Your Ola S1’s Front Suspension System: What You Need to Know
The company has assured its customers that all components of the front fork arm have been thoroughly tested under extreme conditions and engineered for safety. The front fork design has been updated in the 2023 Ola scooters, further enhancing durability and strength.
Ola Electric Scooter Suspension Recall
For customers who have concerns over their scooter’s front suspension system, Ola Electric is offering a free upgrade. Customers can book an appointment for the voluntary recall procedure at an Ola Experience Centre or Service Centre starting March 22. Ola Electric will soon outline the booking appointment process.
If you’re curious about the Ola S1’s front suspension system, here’s what you need to know. The front suspension system is responsible for absorbing bumps and jolts while riding. It’s made up of several components, including the front fork, shock absorbers, and other scooter parts. Front fork is a crucial component that connects the front wheel to the scooter’s body and helps support the rider’s weight. If it breaks when being ridden, it poses serious danger.
Is Your Ola S1 Scooter Affected by the Voluntary Recall?
As per Ola Electric, the front suspension system of the Ola S1 electric scooter has been designed to provide optimal performance and reliability. The scooter’s front fork suspension has been engineered to work with the scooter’s weight and to handle typical loads. The front fork suspension system has been tested at much higher loads than what is typically expected during normal use.
However, there’s no denying that multiple Ola S1 electric scooter owners have been posting photos of their broken scooters. Different situations and reasons. Same outcome. If you’re looking to upgrade the front suspension system of your Ola S1, you can get in touch with the company for more information.
Ola Electric’s Transparent Communication with Customers.
Seeing Ola Electric’s monthly sales, there’s no doubt that their scooters are selling like hotcakes. Providing riders with a smooth and comfortable ride as is evident from numerous customer testaments. With the free upgrade/voluntary recall option available, Ola Electric is demonstrating its commitment to ensuring the safety and satisfaction of its customers. More

Case Study on OLA Electric Scooter (Pro Midnight blue, 3.975KWH) and Consumer Protection and Redressal MechanismsOla Electric ScooterThe Consumer Protection Act, 2019 was introduced to safeguard consumers against unfair trade practices, defective products, and deficient services. Let’s analyze a case study that involves the purchase of an OLA Electric Scooter (Pro Midnight blue, 3.975KWH) and the complaint filed against OLA Electric Technologies Pvt. Ltd. The case highlights the importance of consumer rights, redressal mechanisms, and responsibilities of businesses towards their customers.Consumer Protection Act, 2019 provides legal remedies to consumers who have been affected by unfair trade practices, defective products, and deficient services. In this case, the complainant purchased an OLA Electric Scooter from OLA Electric Technologies Pvt. Ltd. and faced charging problems from the date of delivery.The complainant approached the servicing centre, but they did not respond properly. Forty days before filing the complaint, the servicing centre took the vehicle for repair and did not rectify the defect. The complainant filed a complaint seeking refund for scooter costs of INR 1,93,000 and INR 3,00,000 towards damages, pain, suffering, and mental agony.Complaint and Response; Legal ProceedingsComplaint filed under Section 35 of Consumer Protection Act 2019, seeking redressal for the problems faced with the OLA Electric Scooter. The opposite party, General Manager, OLA Electric Technologies Pvt. Ltd., did not appear before the District Consumer Redressal Commission at Khammam, despite being served notice. The complainant stated that they suffered a lot of pain and mental agony due to the attitude and conduct of the opposite party.According to the job record, the complainant’s vehicle was held in the service station for over five months. The complainant submitted a memo stating that despite the prolonged period of time, the issues with the vehicle such as charging, starting, and Bluetooth and sensor functionality were not resolved, and the vehicle was only returned to the complainant on 11-12-2022.The District Consumer Redressal Commission at Khammam analyzed the case and passed an order. The Commission directed the opposite party to either provide a genuine and appropriate replacement for the faulty vehicle, or issue a refund of the sum of Rs.1,63,549. And to pay Rs. 10,000 for deficient services, damages, and mental agony, and another Rs. 10,000 for litigation costs to the complainant.Analysis of the CaseThe case highlights the importance of consumer rights and the responsibilities of businesses towards their customers. The Consumer Protection Act, 2019 provides a legal framework for consumers to seek redressal for unfair trade practices, defective products, and deficient services. In this case, the complainant had a legitimate grievance against the opposite party, and the Commission passed an order in favour of the complainant.The Consumer Protection Act, 2019 empowers consumers to seek legal remedies against unfair trade practices, defective products, and deficient services. The case study involving the purchase of an OLA Electric Scooter and the complaint filed against OLA Electric Technologies Pvt. Ltd. (General Manager) highlights the importance of consumer rights and responsibilities of businesses towards their customers.Businesses must ensure that products and services meet the expected quality standards. And they must address customer grievances promptly. In conclusion, the case emphasises the need for businesses to be accountable and responsible towards customers. And the legal system provides consumers with the necessary tools to seek redressal for their grievances. Consumers are now well-informed and have the necessary legal framework to seek redressal for grievances. More

Prices for Ola S1 Range batteries go till Rs. 66,549 for a 3 kWh pack and Rs. 87,298 for a 4 kWh packOla Electric Scooter Battery CostIndia has opened up to the EV revolution like never before. This is reflected in sales figures as they post meteoric rise month-on-month. Leading this growth in 2W EV segment is Ola Electric. The company recently announced varied battery options for its S1 range of scooters. Along with that, we also got a glimpse of Ola’s 5 future motorcycles too.Ola’s batteries range from 2 kWh (S1 Air & S1), 3 kWh (S1 Air & S1) and 4 kWh (S1 Air & S1 Pro) in capacity. One must have wondered how much one battery from Ola costs. Prices have been recently revealed by a Twitter user Mannu Bhardwaj. Prices for a 3 kWh battery pack for Ola S1 and S1 Air is Rs. 66,549 and a 4 kWh battery pack for S1 Air and S1 Pro is Rs. 87,298.Ola S1 Range Batteries PricesConsidering the price of these scooters respectively, battery alone costs more than half of the entire vehicle. It is staggering to learn how much EV batteries cost. For example, Nexon EV battery pack and electric motor costs Rs 11 lakh. One has to be aware of battery costs while buying EVs.Ola’s banana-shaped batteries are manufactured in-house and are indigenously designed as well. Even though Ola Electric is one of the leading mass-manufacturers of batteries in India, prices are relatively higher. Unlike China, India is still in its infant stages where battery production is concerned.Ola Electric Scooter Battery Cost – 2.98 kW at Rs 66kManufacturing efficiency of China associated with a large scale of production is a crucial factor too. Not to mention the world’s largest reserves of Lithium are in China. Indian battery prices can’t compete with Chinese component prices. Plus we have to pay customs duties. Due to a combination of factors, cost of batteries is relatively higher in India and batteries play a vital role in EV prices.Ola Electric Scooter Battery Cost – 6 kW at Rs 87kOn top of this, Ola’s batteries are part of a high-voltage EV architecture as opposed to abundant slow-speed electric scooters. Ola’s motors are capable of peaking at 4.5 kW (S1 Air) to 8.5 kW (S1 & S1 Pro). Battery development costs and battery optimisation costs add to the overall price too. Ola has engineered its scooter lineup to extract as much as 181 km (claimed) from a single charge.Ola To Setup Lithium Cell Giga FactoriesOla CEO announced today – “Ola will setup the worlds largest EV hub with integrated 2W, Car and Lithium cell Gigafactories in Tamil Nadu”. They have sighed MoU with Tamil Nadu government. These new factories will help bring battery cost down in the future.Ola Electric Announces Lithium cell GigafactoriesOne might argue for Rs. 87,298, they can buy an entire 125cc ICE scooter (ex-sh) and still have Rs. 10,000 left for fuel costs to cover 5,000 km. It is hard to argue with despite the ecological concerns. That said, early adopters are the ones burdened with EV prices so manufacturers reach the mass-production stage. It is what it is.Source More