Ola Electric

One owner got delivered damaged Ola Electric ScooterAfter delayed deliveries, Ola electric scooters face new challenges as owners point out to multiple issues
Ambitious plans take a lot of courage and they often have to face numerous challenges along the way. Something similar appears to be happening with Ola Electric that aims to become the largest producer of electric scooters in the country.
While the scooters are well-equipped with several best-in-class features, things are not exactly working out as expected for some users. These owners have now shared their experiences online and are expecting to get a resolution soon.
Ola electric scooter owner reporting problem
Ola electric scooter – post-delivery issues
One user has reported that his Ola S1 Pro started experiencing problems soon after delivery. After riding just around 6 km, the owner noticed problems such as screeching noises and headlight issues. The scooter was subsequently towed away for repairs. When the scooter was delivered back, the owner noticed broken number plate and oil marks on the scooter. On its part, Ola Electric has offered to fix the reported issues.
Furthermore, the owner said the scooter was used for around 19 km while it was with the service team. He was also not happy with the fact that documentation for the repairs was not provided.
Ola electric scooter range issues
In another case, a Visakhapatnam-based Ola S1 Pro owner has reported that his scooter was delivered with cracks and dents all over the body. Although customer care team has assured that repairs will be done, the owner said he purchased a new product and not a refurbished product.
Ola electric scooter free replacement
The owner also pointed out to the gap between the LCD panel. According to him, this fault can potentially damage the panel if exposed to water or rain. In this case, Ola has replied that the owner will be getting a free replacement of a brand new Ola electric scooter in pristine condition.
Ola electric scooter – insurance charges and range issue
An Ola electric scooter owner has pointed out the difference between the amount charged for insurance and the actual premium amount mentioned in policy document. As against Rs 7,471 paid, the policy document shows only Rs 6,695. As of now, Ola scooter buyers have to go with insurance chosen by the company.

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Ola scooter users have also reported issues with range. In real world conditions, range is less than certified range of 121 km for Ola S1 and 181 km for S1 Pro. Ola has already issued an advisory for this in an earlier communication.
As compared to the conventional ecosystem of dealerships, Ola Electric is following an entirely online approach. Scooters are delivered and serviced at the user’s address. For repairs and other jobs that cannot be done onsite, it is likely that Ola has partnered with third-party workshops.
Alert citizens reporting fraud being done in the name of Ola Electric scooter dealership
Some have also reported of fraud by unknown parties. There have been cases where fraudsters shared fake links for making payment of Ola electric scooter. Another fraud that is going on in the name of Ola Electric, is fraudsters are asking for advance payment for setting up dealership of Ola Electric.
As this is a new way of managing after-sales services, it is likely to face problems. This is exactly what appears to be happening right now. Hopefully things will improve in future, as problems are identified and resolved. Ola is working with owners to fix issues they are facing. More

Image – Bhavish Aggarwal
Ola Electric has revealed the true range for the S1 Pro e-scooter which stands at 135km on a single charge
The electric scooters from Ola generated a frenzy in the online world and continue to garner interest even four months after their unveiling due to various reasons. While electric vehicles are mobility solutions for the future, hesitancy in their acceptance remains even now. The primary reason behind this is range anxiety among the masses.
People are still concerned about the distance an EV can travel on a single charge. Ola offers a claimed range of 181 kms on S1 Pro e-scooter which sounds impressive on paper. However, expecting this range in a real-world scenario would be unreasonable and the Bengaluru-based EV startup has now come up with an explanation for it.
The company has said that the ARAI-certified range of 181 kms has been attained when tested under a controlled lab environment. However, such a condition would be vastly different when driving in a real-world scenario. Ola has also shared the true range of S1 Pro which stands at 135 kms on a single charge.
Ola Electric Scooter Range In Real World
Automotive enthusiast Anish Deshpande asked Ola about the true range of their electric scooter in real world conditions. To this, Ola Electric scooter support team has replied with specific details.
Conditions under which you can achieve the True Range of 135 kms from Ola electric scooter S1 Pro in real world
The EV maker has laid out a set of conditions for buyers to achieve this range. For starters, the 135 kms range can be achieved when only there is only the rider and no pillion. Weight of the rider has been considered 70 kgs with no other load being carried on the scooter. For city driving conditions, a maximum 3-5 percent incline has been taken into account.
The entire duration of the ride has to be covered in the Normal ride mode with a moderate riding style. Even weather conditions have been pre-defined between 24 and 35-degree celsius. Implementation of all these conditions should provide the said 135 kms range. With deliveries commencing recently, it will be interesting to hear from buyers in this regard.
Ola Electric recently started shipment of the first batch of its e-scooters across the country after several delays. There are two variants of the electric scooter on sale- S1 and S1 Pro, priced at Rs 1.0 lakh and Rs 1.30 lakh (both prices ex-show) respectively. Both variants of the scooter are powered by an 8.5kW electric motor with a continuous output of 5.5 kW.
Battery Specs
That said, S1 Pro features a larger battery pack of 3.97 kWh whereas S1 gets a smaller battery pack of 2.98 kWh. There has been no approval of a true range in S1, however, previous claims of an ARAI-rated range has been pegged at 121 kms. The true range of the base S1 trim will also be exciting to see in the coming future. More

Ola Electric Scooters Delivery Starts TodayOla Electric scooters- S1 and S1 Pro offer are packed with features such as a digital instrument console enabled with an Android-based OS and more
After several delays, Ola Electric has started with the delivery process of its first electric scooters S1 and S1 Pro. The Bengaluru-based EV manufacturer has started dispatching the electric scooters to their respective owners.
First batch owners will get delivery today. The electric scooters are on their way. The development was confirmed by company CEO, Bhavish Agarwal, on his Twitter account.
Ola Electric Scooter Delivery Starts Today
Agarwal also shared a video of units of the production-spec S1 and S1 Pro scooter being prepped up and loaded in the cargo bay of trucks. For the uninitiated, Ola is using a direct-to-customer sales model that involves dealerships or any third-party intermediaries. Therefore, the scooters will reach directly at the owners’ doorsteps.
The video shows electric scooters being dispatched from the Ola Futurefactory. Based out of Tamil Nadu, it is aiming to become the largest two-wheeler manufacturing hub in the world. This factory will be managed by an all-women workforce. Spread across 500 acres of land, this plant aims to employ 10,000 women once production goes full tilt.
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Several Delays
Earlier, Ola had pushed back the deadline for test rides and start of deliveries of its e-scooters from 25 October to 10 November. The EV brand was able to start test rides from 10 November albeit only on an invite-only basis, however, customers still had to wait for their scooters to be delivered. Ola Electric, thus far, has been able to conduct over 30,000 test rides for its customers across the country.
The EV manufacturing arm of the ride-hailing major intends to honour the latest commitment to start deliveries of scooters by 15 December. Also, Ola is scheduled to open the second window for booking of S1 and S1 Pro electric scooters starting on December 16. Initially, the company had decided to open the second batch of bookings from November 1 but was forced to defer it due to an overwhelming demand from the first batch.
S1, S1 Pro- Specs & Prices
Offered at respective prices of Rs 1.0 lakh and Rs 1.30 lakh (both prices are ex-showroom), S1 and S1 Pro are powered by the same 8.5kW electric motor with a continuous output of 5.5 kW. However, both scooters offer different battery packs. S1 features a battery pack with a capacity of 2.8 kWh whereas S1 Pro packs a larger 3.97 kWh battery.
Apart from variations in performance, both variants of the electric scooter offer different ranges with S1 offering a range of 121 km whereas S1 Pro boasts a range of 180 km on a single charge. S1 comes with two ride modes- Normal and Sport while the top-spec S1 Pro gets an additional Hyper mode. More

Ola electric scooterThe new affordable iteration of Ola S1 e-scooter will be followed by a new electric motorcycle
Ola is planning to launch an assault in the electric mobility space by expanding its lineup with multiple battery-powered two-wheelers in the near future. The company is even intending to foray into the passenger vehicle segment and has reportedly hired key personnel for development of an electric car.
The next big launch from the Bengaluru-based EV manufacturer is another electric scooter that will be more affordable than the current S1 range. According to a new report, Ola is developing a new e-scooter that will be positioned below S1 and would be the entry-level model in the company’s two-wheeler lineup. It is likely to be called Ola Series S. Ola has already registered the name.
Less in power, range
This new e-scooter is most likely to be based on the same S1 series and could miss out on certain features to make it more cost-friendly. The most effective way to cut costs is to replace the current 3kWh battery in S1 with a lower-rated battery. This battery could send energy to an electric motor with a smaller capacity. This would also result in more conservative performance as well as a lower single-charge range.
Even with more modest battery and motor specifications, the new e-scooter is expected to offer a range of around 100km on a single charge along with a top speed of around 75-80 kmph. However, it is too early to speculate exact numbers from the powertrain.
Ola Series S could be the name of this new upcoming electric scooter
Ola Series S Electric Scooter – Modest equipment
Ola is also expected to cut down on some features such as a touchscreen display, cruise control, speakers and keyless ignition. Other premium goodies such as remote boot lock/unlock, proximity lock/unlock, voice assistant, Wifi connectivity and geo-fencing are likely to be given a miss. The new scooter might ride on simple steel wheels instead of 12-inch alloys in the current models.
The prie of this new Ola Scooter variant will also be less. Current base variant of Ola electric scoter S1 is under Rs 1 lakh, which goes down further with FAME-II and state subsidies. The upcoming cheaper version of Ola electric scooter is expected to be priced in the Rs 70k to Rs 80k range, making it a direct rival to India’s best selling scooters Honda Activa, TVS Jupiter – in terms of price range.
Ola S1, S1 Pro Specs
Currently Ola Electric is offering two scooters- S1 and S1 Pro which share most of the underpinnings including the same permanent magnet motor between each other. The former is powered by a 2.98kWh battery pack while the latter features a larger 3.97kWh battery. Peak output in both models is rated at 8.5 kW (11.4 bhp) and 58 Nm. While S1 returns a range of 121km, the more premium S1 Pro returns 181km on a full charge.
Top speed on S1 is restricted at 90 kmph whereas S1 Pro can reach a top speed of 115 kmph. It takes 4 hours and 48 minutes for the smaller battery pack and 6.5 hours for the larger battery pack to get fully charged using a standard AC charger. On using Ola’s fast charger, it could replenish a 75km range for 18 minutes of charging. While S1 weighs 121kg, S1 Pro tips the scales at 125kg.
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Ola Electric Scooter Test Ride Starts
Feedback received made it clear that buyers wanted to have test rides of the Ola S1 and S1 Pro e-scooters prior to paying balance amount
Even as Ola Electric decided to take final payments for its S1 and S1 Pro scooters from customers who had made bookings, the company has now changed its strategy. The company has now announced that it will only take final payments for the S1 and S1 Pro electric scooters after they have taken a test ride.
Ola Electric Scooter Test Ride Starts
First batch of test ride has commenced in Bangalore, revealed Ola CEO. Soon Ola electric scooter test rides will be held in other cities of India. Test rides are open only to Ola electric scooter scooter customers who have paid the first part of payment of Rs 20k.
Test rides are being performed in batches. Ola electric scooter will invite eligible customers to a pre-decided location during a set time slot. It is only in that time slot on that day, at that location you will be able to get a chance to test ride the Ola electric scooter.
Only the person who has booked the scooter will be able to test ride. In case you cannot make it, you cannot send a replacement on your behalf. In case any customer wishes to cancel their booking of the S1 and S1 Pro e-scooter, the company has assured a full refund.
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Bookings and Price
Ola Electric had launched the S1 and S1 Pro e-scooters on 15th August. Priced at Rs 1 lakh and Rs 1.30 lakh respectively, the company claims to have seen bookings to the extent of Rs 1,100 crore in two days. The next phase of booking was set to start from 1st November 2021. But that has now been postponed to 16th Dec 2021.
Noting this outstanding demand, the company states that production which will initially start at 10 lakh units per annum will be enhanced to 20 lakh units annually. The Ola Electric plant is set to have an annual capacity of 1 crore units once completed.
Ola S1 and S1 Pro Range
Prices of the two electric scooters varies as per Government subsidies offered in states of Delhi, Maharashtra, Gujarat and Rajasthan. Price of Ola S1 and S1 Pro is at Rs 79,999 and Rs 1,09,999 in Gujarat. The Ola S1 and S1 Pro draw their power via a 5.5 kW electric motor offering peak output of 8.5 kW and 58 Nm peak torque and two battery pack options of 2.98 kWh and 3.97 kWh respectively.
On the S1, it offers a claimed range of 120 kms on a single charge and a top speed of 90 km/h. The S1 Pro gets a 180 km range on single charge and a top speed of 115 km/h. Suspension and braking setups are same on both variants. More

Ola Electric Scooter Stunts. Image – Bhavish AggarwalOla is getting ready to start the deliveries of their electric scooters S1 and S1 Pro in the coming few days
Ola Electric has pushed back the purchase window for its S1 and S1 Pro electric scooters by a month and a half. Initially, the second window to buy the e-scooters was scheduled to open on November 1. Now, the second purchase window will commence on December 16.
This development comes after the Bengaluru-based EV startup failed to meet its October delivery deadline. Ola said the booking date was pushed back to deal with increasing demand and to minimise the time between booking and delivery of the scooters.
Ola Electric Scooter Stunts
While Ola S1 offers a range of around 120 km on a single charge, the more premium S1 Pro returns a range of 180km on a single charge. While the former is powered by a 2.98kWh battery pack, the latter gets a 3.97kWh battery. Both scooters feature an 8.5 kW electric motor that delivers an output of 11 bhp and 58 Nm of peak torque. The scooters are based on the Dutch-based Etergo Appscooter.
Electric scooter brands like Ather and Ola are likely to be charged up extra, post Rajiv Bajaj’s ‘Breakfast of Champions‘ comment. To showcase the performance of these new electric scooters, their CEO Bhavish Aggarwal has shared a new video on social media. This shows Ola S1 PRO performing stunts which were believed to have not been possible with electric scooters.
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S1 and S1 Pro are currently being manufactured at Ola’s recently inaugurated facility in Hosur which is spread over 100 acres. The fact that this manufacturing facility is completely operated by women is very unique. It also revealed that at full capacity, Ola Electric will employ 10,000 people which would make it the world’s largest women-only factory.
Focus on clearing backlogs
The company is currently focused on fulfilling existing orders before accepting new ones. Production of the electric scooters recently commenced and it appears that it would take some time for Ola to clear its backlog of deliveries. It should also be pointed out that the EV manufacturing arm of the ride-hailing major hasn’t started delivering the scooters to owners of the first batch yet.
Interested buyers can still reserve a slot for the upcoming purchase windows through the official company website a token amount of Rs 499. The firm will soon reach out to its customers in the coming weeks to schedule test rides of the scooters. Ola Electric hasn’t established any dealership network as of now and that has made it practically impossible for any interested buyer to get a test ride before purchasing one.
Price
However, things will remain same for consumers who have already booked their scooter for Rs 20,000 during the first purchase window on 15 and 16 September. The final payment window for such customers will open from 10 November onwards on the basis of previous communication by the company.
Ola launched S1 and S1 Pro electric scooters on August 15 at a price of Rs 1.0 lakh and Rs 1.30 lakh (ex-showroom) respectively. The final prices of the scooter drop significantly after considering all subsidies that can be availed under the various EV policies laid out by different state governments. More